Privacy Policy | Rideaway

Rideaway Pty ("Rideaway", "Our Company", "We") holds your privacy with utmost importance and is dedicated to safeguarding it by adhering to this statement. In this statement, you'll find:

The nature of information we might gather or that you could offer when you buy, download, install, register with, access, or utilise the Rideaway mobile application ("App") or the Rideaway website ("Site").
Our methods for gathering, using, safeguarding, and revealing that information.

This statement is applicable solely to the information gathered in the App, on the Site, and in email, text, or other electronic communications sent in relation to the App and the Site.

This statement DOES NOT cover information that:

We gather offline or on other Company apps or websites, including websites you may navigate through the App or the Site.
You provide to, or that is gathered by, any third party.

Please go through this statement attentively to comprehend our policies and practices about your information and how we will handle it. If you disagree with our policies and practices, refrain from downloading, registering with, or using the App, or from accessing the Site. By using our App or Site, you consent to this privacy statement. We may modify this statement from time to time. Your continued use after we make changes signifies your acceptance of those changes, hence, check this statement regularly for updates.

The App and the Site are not meant for children under the age of 16, and we do not purposely gather personal data from children under 16. If we discover that we have unknowingly gathered or received personal data from a child under 16 without parental consent validation, we will remove that data. If you think we might have any data from or about a child under 16, kindly contact us at hi@rideaway.co.za.

GATHERING OF DATA AND HOW IT IS COLLECTED

We gather data from and about users of our App and Site:

Directly from you when you provide it to us.
Automatically when you use the App or the Site.

The data you provide to us may include:

Personally identifiable data like name, postal address, email address, phone number, or any other identifier through which you can be contacted online or offline.
Data about you which does not identify you individually.

This data comprises:

Data that you provide through forms in the App or on the Site.
Records and copies of your correspondence (including email addresses and phone numbers), if you reach out to us.
Your responses to surveys that we might request you to complete for research objectives.
Details of transactions you conduct through the App or Site.
Your search queries on the App or the Site.

You may provide information to be displayed or "Posted" on public areas of websites you navigate through the App or the Site. Please note, your User Contributions are Posted at your own risk. Despite the privacy settings you might set in your account profile, we cannot fully guarantee that your User Contributions will not be viewed by unauthorized persons.

AUTOMATIC DATA COLLECTION AND TRACKING

When you use the App or the Site, we may automatically collect specific details about your access to and use of the App or the Site, including traffic data, location data, logs, and other communication data and the resources that you access and use on or through the App or Site. We may collect data about your device or computer, including the unique device identifier, IP address, operating system, browser type, mobile network information, and the device's phone number. The App and Site may also access metadata and other data associated with other files stored on your device.

The technologies we utilise for automatic data collection may involve:

Cookies: A cookie is a small file placed on your smartphone or computer. If you want, you can refuse cookies by activating the suitable setting on your device.
Web Beacons: These are small electronic files that permit us, for instance, to count users who have visited those pages or opened an email.

When you use the App or Site, third parties may utilise automatic information collection technologies to collect data about you, your device, or your computer. These may include advertisers, analytics companies, your device manufacturer, your mobile or other network service providers, system operators, and other system administrators.

We do not control these third parties’ tracking technologies or how they may be utilised. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

USAGE OF YOUR INFORMATION

We utilise the information that we collect about you or that you provide to us, including any personal information, to provide you with the App, the Site and their contents, fulfil any other purpose for which you provide it, and carry out our obligations and enforce our rights arising from any contracts entered into between you and us. We may use your information to contact you about our own and third parties’ goods and services that may be of interest to you.

DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide to our subsidiaries and affiliates, contractors, service providers, and other third parties we use to support our business.

YOUR CHOICES ABOUT OUR COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies or block the use of other tracking technologies, some parts of the App or Site may then be inaccessible or not function properly.

DATA SECURITY

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Any transmission of personal information is at your own risk.

CHANGES TO OUR PRIVACY STATEMENT

We may update our privacy statement from time to time. If we make material changes to how we treat our users’ personal information, we will post the new privacy statement on this page and notify you by email to the email address specified in your account.

CONTACT INFORMATION

For any questions or comments about this privacy statement and our privacy practices, feel free to contact us at hi@rideaway.co.za.